Terms and Conditions

    Last Updated: April 20, 2026

    1. Services

    D&R Automotive provides professional automotive repair and maintenance services. By using our services, you agree to these terms and conditions.

    2. Appointments and Quotes

    All appointments are subject to availability. Quotes provided are estimates based on the information provided and may be adjusted after vehicle inspection.

    3. Payment Terms

    Payment is due upon completion of services unless otherwise arranged. We accept cash, credit cards, and approved payment methods.

    4. Warranty

    We stand behind our work with a warranty on parts and labor. Specific warranty terms will be provided with your service invoice.

    5. Liability

    D&R Automotive will take reasonable care of your vehicle while in our possession. We are not responsible for pre-existing damage or items left in vehicles.

    6. Customer Responsibilities

    Customers are responsible for providing accurate information about their vehicle and any known issues. Authorization is required before additional work is performed.

    7. Text Messaging and Approvals

    Consent to Receive Text Messages

    By providing your mobile number, you consent to receive text messages from D&R Automotive for service updates, appointment reminders, and text-based approvals. Message and data rates may apply.

    Opt-Out

    You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will no longer receive text messages from us unless you opt in again.

    Business Identification

    All text messages from D&R Automotive will clearly identify our business as the sender.

    Text-Based Approvals

    By using the text-based approval feature, you acknowledge and agree to the following:

    • Authorization: You confirm that you are authorized to approve transactions via text on behalf of your organization or account.
    • Binding Approvals: Any approval sent via text will be considered legally binding and equivalent to written consent.
    • Security: You are responsible for maintaining the confidentiality of your mobile device and any messages received. We are not liable for unauthorized approvals resulting from compromised devices.
    • Recordkeeping: All text-based approvals will be logged and stored for audit and compliance purposes.
    • Limitations: We reserve the right to suspend or terminate the text approval feature at any time for security, compliance, or operational reasons.
    • Fees: Message and data rates may apply depending on your mobile carrier and plan.

    8. Privacy

    We respect your privacy. Please see our Privacy Policy for details on how we use and protect your information.

    9. Contact Information

    For questions about these terms, please contact us at:
    Phone: (408) 212-4919
    Email: drautomotivellc1@gmail.com
    Address: 21855 Homestead Road, Cupertino, CA 95014